On the odd occasion that an item is marked ‘Pre-Order’, please allow additional time for your item to arrive - whilst we will do our best to get your order to you as quickly as possible, it may not be ready until the date shown.
Orders for a special occasion
If you need your order for a special occasion, send us an email along with your order and we will do our best to arrange for your item to reach you by the date specified – no promises but we would hate for a special occasion to be missed!
If we are unable to accept your order
In the event that we are unable to accept your order, we will email you and offer you a refund or the option of choosing the same item in a different colour or, alternatively, a different item to the same value. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, or because we have identified an error in the price or description of the item.
How we will use your personal information
Other Terms & Conditions
These terms are governed by English law.
Personal Information and Consent
Collection of Information
If you have purchased a product/ products from FERRON Fashion Ltd, we may hold your contact details as well as details of the products that we provide to you. Those details are primarily used to send you information about relevant products.
If we have collected your details from an enquiry you have made, we will hold your contact details and details of information that we send to you. The Personal Information we hold is used to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in.
Your information and Third Parties
Your Personal Information and the information which we gather is used for the express purpose for which it was collected. We do not provide Personal Information to other companies. We do not provide your Personal Information to third parties to use for their own marketing purposes. Please note that we will release your Personal Information if required to do so by law or by search warrant or court order.
Controlling information about you
If you have agreed via 'opt-in' that we can use your information for marketing purposes, you have a right to unsubscribe at any time. You also have a right to access, rectification and deletion of your information at any time which you can exercise by using one or both of the following methods:
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998, and GDPR.
We will always hold your information securely.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and GDPR.